Privacy Policy

1. Introduction

At Chido Cleo Mpemba, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal data when you visit our website, engage with our services, or interact with us in other ways. By using our website, you consent to the practices described in this policy.

2. Personal Data Collection

We collect the following personal data:

  • First Name
  • Last Name
  • Email Address

We collect this information through:

  • Contact forms
  • Newsletter sign-up
  • Cookies for website analytics

3. Purpose of Data Collection

We collect personal data for the following purposes:

  • To respond to inquiries
  • To provide newsletters
  • For event registration

We also use your data for marketing purposes, such as sending newsletters to keep you updated on our latest initiatives and events.

4. Data Sharing and Third Parties

We share personal data with third-party service providers to help us manage and communicate with you, specifically:

  • Mailchimp for sending newsletters

Mailchimp is responsible for processing your data in accordance with their own privacy policies. We ensure that third-party providers maintain high standards of data protection.

5. Data Security

We take all necessary steps to ensure the security of your personal data. This includes:

  • Encryption of data
  • Secure servers
  • Limited access to authorised personnel only

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track website usage and analyse user behaviour for analytics purposes.

We offer you the option to accept or reject cookies when you visit our site.

7. Data Retention

We retain personal data indefinitely, unless you request its deletion. You can unsubscribe from communications at any time to withdraw consent.

8. User Rights

You have the right to access, correct, or delete your personal data. You can also opt-out of communications or withdraw your consent at any time by unsubscribing from our newsletters.

9. International Data Transfers

Your personal data may be transferred outside South Africa, specifically to Mailchimp for newsletter distribution. We ensure that Mailchimp uses encryption to protect your data.

10. Children’s Privacy

We do not collect personal data from individuals under the age of 16. If we learn that we have inadvertently collected such information, we will take steps to delete it.

11. Updates to the Privacy Policy

We update our Privacy Policy annually to ensure it remains in line with current laws and practices. You will be notified of any changes through our newsletters.

12. Contact Information

If you have any questions or requests regarding your privacy, you can contact us at:
hello@chidompemba.africa